Step-by-step:
- If you're interested in discussing GLP-1 medications, please do not self-schedule a visit. Instead, contact the Vitable Health Member Support Team to complete an eligibility screening first.
- If eligible, the team will schedule an appointment with a Vitable provider to determine whether GLP-1 medications are appropriate for you.
- If approved, your provider will send the prescription to a mail-order pharmacy and the medication will ship directly to you.
- NovoCare Pharmacy for Wegovy (semaglutide), or
- LillyDirect for Zepbound (tirzepatide)
- You’ll follow up regularly with the same provider for check-ins and refills.
How often will I need follow-ups?
- Monthly visits at first, while adjusting your dose
- Minimum every 3 months once you’re on a stable dose
Will I get instructions for using the medication?
Yes! You’ll receive detailed instructions from us and the pharmacy.
After the prescription is sent:
Once we send the prescription, the pharmacy will reach out to you directly for payment and home delivery.
- For Semaglutide / NovoCare Pharmacy: You’ll get a welcome text with instructions to set up your NovoCare Pharmacy account. Once payment is complete, you can schedule delivery.
- For Tirzepatide / LillyDirect: You’ll receive a text confirming the prescription. Processing takes 3–5 business days, after which you’ll get a link to complete your order. Delivery usually arrives in 1–4 days with tracking provided.
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Need More Help?
If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:30 PM EST. You can reach us through the following contact methods:
- 📞 Call or Text: (484) 416-0769
- 💬 Chat: Through the Vitable app
- 📧 Email: scheduling@vitablehealth.com
We’re here to support you every step of the way!